At our practice, we are committed to providing a safe and respectful environment for both our patients and our staff. Recently, we have observed an increase in abusive behavior towards our team, which is completely unacceptable. Our GPs and staff have experienced or witnessed this abuse firsthand, and we want to make it clear that such behavior will not be tolerated.
Examples of Unacceptable Behavior:
- Verbal abuse, including shouting, swearing, or making threats.
- Physical abuse or intimidation.
- Discriminatory remarks or actions.
- Harassment or bullying, whether in person or through communication channels.
Our Policy:
- Any form of abuse towards our staff will result in a written warning.
- Continued abusive behavior may lead to removal from our practice list.
We believe in mutual respect and understanding between our staff and patients. We ask everyone to treat each other with the dignity and respect they deserve. Thank you for helping us maintain a positive and supportive environment for all.