Contact us

• Address

  Hayling Island Health Centre
  Elm Grove
  Hayling Island
  PO11 9AP
  
  Get directions

• Phone

  Reception
  023 9246 2719
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
  Start using online services

Opening times

Enhanced access

GP practices in this area are making it easier for you to make appointments at times which suit you.

All practices in south east Hampshire, Fareham and Gosport including ours allow you to make appointments from 8am to 8pm on week days, from 8am to 4:30pm on Saturdays, and on Sunday mornings.

This extends the normal opening hours for surgeries, which until now have usually run until 6:30pm on weekday evenings.

If you do need to see someone, we will be able to offer you an appointment at your local ‘hub’ location they are located at Petersfield Community Hospital, Waterlooville Health Centre, Havant Health Centre, Fareham Community Hospital and Gosport War Memorial Hospital.

There, you will be seen by a locally-based healthcare professional the service is led by GPs but also includes other staff such as nurses, or healthcare assistants. The staff can with your consent access your medical records, ensuring a high quality service.

Please note: the new extended opening hours is not a walk-in service you need to make an appointment.

You can make an appointment by talking to our surgery staff and booking a slot in the normal way, or if we are closed and you think you need to see someone more urgently you can call NHS 111 to ask to make an appointment.

For more information, talk to our staff, or see our question and answers.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Wheelchair access

The practice has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask reception for assistance as they are always happy to help.

There are several dedicated disabled car parking spaces available immediately outside the
front entrance of the practice.

We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.

We have two disabled toilets one on each floor.

We also have a lift so patients can easily access both floors of the practice.

Disabled parking, blue badge scheme

The blue badge scheme is for people with severe mobility problems. It allows blue badge holders to park close to where they need to go.

Blind/partially sighted

If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• Action for Blind People
• Blind.org.uk
• British Blind Sport

Guide dogs

Guide dogs are welcome at the practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. If you would prefer to sit in a separate side room, please ask reception.

Further information:

• Guide Dogs

Other disability websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap

Related information

Appointments

Prescriptions